TERMS & CONDITIONS

1. Introduction
1.1 Welcome to Studio VOURO! These Terms and Conditions govern your use of our
online store and your relationship with us, Studio VOURO.
1.2 By accessing or using our website, you agree to be bound by these Terms and Conditions.
If you disagree with any part of these terms, please do not use our website.

2. Ordering
2.1 By placing an order through our website, you confirm that you are
legally capable of entering into binding contracts.
2.2 All orders are subject to availability and acceptance by us. We reserve
the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

3. Prices and Payment
3.1 All prices are displayed in Euro (EUR) and exclude VAT.
3.2 Payment can be made securely through our website using Visa, MasterCard, PayPal, or other specified payment methods. (via STRIPE)
3.3 Full payment is required at the time of placing the order. We will not dispatch goods until payment has been received in full.

4. Shipping
4.1 We offer shipping to customers within Austria, the EU, and selected non-EU countries including the United Kingdom, Switzerland, and Norway.
4.2 Shipping costs will be calculated and displayed at checkout. Please note that additional charges such as import duties or taxes may apply for international orders.
4.3 We aim to dispatch orders promptly, typically within 2-5 working days. Delivery times may vary depending on the destination.

5. Returns and Refunds
5.1 We want you to be happy with your purchase. If for any reason you are not satisfied, you may return the item(s) within 14 (fourteen) days for a refund or exchange if in stock, subject to our Returns Policy.
5.2 To initiate a return, please contact us at info@studiovouro.com as soon as possible within the return policy window of receiving your order.
5.3 Items must be returned unused and in their original packaging or suitable substitute. We reserve the right to refuse returns that do not meet these criteria.

6. Intellectual Property
6.1 All content on our website, including images, text, logos, and graphics, is the property of Studio VOURO or credited artists and is protected by copyright laws.
6.2 You may not reproduce, modify, distribute, or display any part of our website without our prior written consent.

7. Limitation of Liability
7.1 We are a small business and strive to provide excellent service, but we cannot be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or the products purchased through it.
7.2 Our liability for any claim arising out of or in connection with these Terms and Conditions shall not exceed the total amount paid by you for the products purchased.

8. Governing Law
8.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Austria.
8.2 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Austria.

9. Contact Information
If you have any questions about these Terms and Conditions, please don't hesitate
to contact us at info@studiovouro.com.

By using our website, you agree to these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. Please review this page periodically for changes.


Last updated April , 2024